Zero motorcycles customer support issues

[Pumo1]

A guy I know had a Zero motorcycle but ended up selling it and switching to another brand, not because of the bike itself, but because the customer support was terrible. From what he experienced, getting help or service was a huge hassle. It’s a shame because Zero makes cool bikes, but bad support can ruin the experience.

 

[AgentZERO]

I think this happens because they are pretty new to the market. In time, when things will stabilize, I assume they will have better customer support.

 

[Rudtoine]

A guy I know had a Zero motorcycle but ended up selling it and switching to another brand, not because of the bike itself, but because the customer support was terrible. From what he experienced, getting help or service was a huge hassle. It’s a shame because Zero makes cool bikes, but bad support can ruin the experience.

What did the dealer do?

 

[RidingitSlowly78]

Pretty common to love the product but hating to deal with the company's customer service.